FAQ

Straight answers. No corporate waffle.

Is this site for consumers?

No — trade accounts only. Hydraulic repair shops, plant hire, agri dealers, construction teams. If you're fixing machines for a living, you're in the right place.

How are your prices set?

Direct import and a lean operation, with no glossy catalogue overhead. Every price is shown ex-VAT, and you can see the inc-VAT figure at any time.

What are DuraCoins?

Our loyalty programme: £1 spent = 1 DuraCoin. Hit milestones for discounts, credit, and Pro status. See your account dashboard after signing in.

Do you hold CE / UKCA certification?

We don't claim CE, UKCA, OEM, or 'Genuine' on product pages. Kits are made in India to our spec — we're honest about that.

Can I pay on account?

Orders are submitted for trade review without online payment. Approved trade customers may be offered 30-day terms by Duraforge.

How do I find the right kit?

Use the Seal Kit Finder (Brand → Model → Position) or Cross-Reference lookup if you've got an FPE / Hallite / OEM number.